Shipping & delivery information

At Cloclo Store, we are committed to making your shopping experience easy, affordable, and convenient. We offer a wide range of beauty, personal care, and everyday lifestyle products. Once you place an order, our goal is to process and ship it quickly for fast and reliable service. We currently ship to Trenton, New Jersey, United States, and surrounding areas.

For specific delivery times and shipping costs, please note that these may vary based on your location and the products ordered. Standard shipping typically takes [[X-Y]] business days, with expedited options available at checkout. Shipping fees are calculated at checkout based on your order total and delivery address.

Returns & exchanges

Your satisfaction is important to us. We understand that sometimes a product may not be exactly what you expected. Please review our policy below for returns and exchanges on items purchased from Cloclo Store.

What is your return policy?

We accept returns within 7 days of delivery. For a return to be eligible, items must be unused, in their original condition, and in original packaging. Please contact us at [[email]] or [[phonenumber]] before returning any item.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival. If an item is found to be defective or damaged, Cloclo Store will cover the return shipping costs.

Are original shipping fees refundable?

No, shipping fees paid at the time of purchase are non-refundable. Refunds will only be processed for the cost of the returned item(s).

Can i exchange an item instead of getting a refund?

Yes, exchanges may be offered depending on product availability. If you wish to exchange an item, please contact us at [[email]] or [[phonenumber]] to discuss options before returning the original item. If an exchange is not available, a refund will be processed.

Easy shopping, happy returns

At Cloclo Store, we strive to make your experience seamless from browsing our beauty, personal care, and lifestyle products to receiving them at your door. We're here to help ensure you're delighted with every purchase. Should you have any questions, our team is ready to assist.

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence. We believe in the power of lasting relationships, both with our customers and within our community. Every step we take is aimed at creating meaningful connections and providing exceptional service. We are constantly learning and adapting, striving to meet your needs in the most effective way. Dive deeper into our site to discover how we can work together, or reach out directly.